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Men and Trauma New Zealand
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  • Home
  • What do we mean by Trauma
  • About Us
    • Our Vision and Mission
    • Testimonials
    • Clinicians
    • Peer Support Workers
    • Volunteers
    • Charitable status
    • Leadership Team
  • Difficulties?
    • I'm really struggling with
    • Anxiety and Depression
    • Feeling Numb
    • Child Abuse History
    • Addictions
    • Suicidal thoughts and behaviours
    • Anger and Rage after Trauma
    • Domestic, Family or Intimate Partner Violence
    • What is Sexual Abuse? >
      • Have I Been Sexually Abused?
      • Disclosing Sexual Abuse
      • Child Sexual Abuse
      • Male Sexual Abuse in New Zealand >
        • Facts VS. Myths
        • 17 Reasons
      • Sexual Harm
  • Services
    • Individual Counselling
    • Men's Peer Support Groups >
      • What are Peer Support Groups
      • Men's Trauma Chat group
      • Families & Partners
      • Males Affected by Suicide
      • Emotional Regulation
      • Men and Relationships >
        • Survivors of Family Violence
      • Men's Sexual Abuse PSG
    • Individual Peer support >
      • Who are Peer Support Workers
      • One to One Peer Support
    • Therapy Programmes >
      • Art Therapy
      • Music Therapy
      • Phase 1 Programme
    • Rainbow, LGBTQI+ & Takatāpui Services
    • Fees
  • Resources
    • Blogs
    • E-newsletter
    • Publications >
      • Our Research
      • Academic Research
      • Articles
    • Rainbow Takatāpui: Resources
    • Recommended Websites
    • Media Videos
    • Intranet
  • Professional Development
    • Trauma informed practice
    • Work in Peer Support Groups
    • Registration of Interest
  • Contact Us
    • Do You Require Urgent Assistance?
    • Tell Us Your Story
    • Make an Appointment
    • Who can I see?
    • Peer Support
    • Professional Referrals
    • Feedback
    • Testimonials
    • Ways You Can Help
    • Complaints

Complaints Process

Men and Trauma Client Rights ​

​We respect and support the New Zealand Health and Disability Code of Rights. These rights are:
  • The right to be treated with respect
  • The right to freedom from discrimination, coercion, harassment, and exploitation
  • The right to dignity and independence
  • The right to services of an appropriate standard
  • The right to effective communication
  • The right to be fully informed
  • The right to make an informed choice and give informed consent
  • The right to support
  • Rights in respect of teaching or research
  • The right to complain.

How to make a complaint about Men and Trauma
If you feel your rights have been breached in any way by Men and Trauma, we urge you to let us know the nature of your complaint by filling in the confidential form below. 

All complaints will be treated with Immediacy and followed up with. If you are unhappy with that out come of that process, you are able to complain directly to the Health and Disability Commissioner. Information on that complaints process is found here.


​​Make your complaint by following this button:

Complaints form
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